Independent Community Observatory on Access to Health Care and Services.

General objective

Ensure that the views of the main users of health services, patients, are heard on the state of access to care.

Specific objectives

Collect, analyse and disseminate information on dysfunctions in people’s access to healthcare.

Collect, analyse and disseminate information on dysfunctions in people’s access to healthcare.

Develop proposals and recommendations for improving conditions of access to care for patients.

Conduct effective advocacy to facilitate access to care and treatment.

Intervention strategies

• Inclusive approach based on participation, ownership and civic responsibility;
• Data feedback via health care providers, CRAs, members of associations, health facility users
  Data analysis
• Data publications (periodic reports)
• User awareness raising
• Communication
• Advocacy

Target

• Political Actors ;
• Communities ;
• Decision-making and operational structures of the health and human rights system;
• Development structures;
• Civil Society Organizations.

The different programs

• Citizenship Program;
• Sentinel Program;
• Access Watch Program;
• Feedback program.

Some reports